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My uscis case12/2/2023 ![]() ![]() ![]() One House office said their USCIS-related casework in 2021 was more than triple what it was in 2020, while another reported receiving more than a dozen USCIS-related requests each day from constituents.Īnd as casework increased, so did USCIS response times to congressional inquiries, some offices said.Ī caseworker for California Democratic Rep. “I mean, people call me on my phone,” he said. And the House has proposed spending hundreds of millions of dollars to address delays at USCIS, which have harmed immigrant workers as well as employers that depend on them during the ongoing labor shortage.Įspaillat is now bringing on a new caseworker dedicated to immigration to handle the workload. Some lawmakers say those immigration-related inquiries now constitute the bulk of their overall constituent casework. Citizenship and Immigration Services, the backlogged agency that handles requests for visas and other benefits. Member offices have fielded a growing pile of requests for help to speed their cases through U.S. But customer service sent her to one service center, which told her to send a written letter to another service center.įed up, and with her client about to lose the ability to work because of the agency’s processing delays, Bauerle did what thousands of people in a similar situation have increasingly done: She asked a member of Congress to help. The agency had sought to automatically speed up processing for those types of renewals in December. immigration agency as she tried to renew work authorization documents for a home health care worker. ![]() Immigration lawyer Diana Bauerle spent weeks getting bounced around the bureaucracy of a U.S. ![]()
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